Privacy Policy
1. Our beliefs regarding data protection and user privacy
Data protection and user privacy are human rights
We have a duty of care to the people using our systems
2. Relevant privacy policy legislation
Our business and website conforms to the following data protection legislation:
UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR)
3. Information this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site usage tracking
We use Google Analytics to help us analyse how people use our site and to help us identify how to better serve content on our site.
You can opt out of this tracking when you first visit our site, you’ll be given the opportunity to accept cookies or reject them.
3.2 Contact forms
Unless you explicitly consent to get news and updates via email from us, we will never store your details on our website.
The data entered into any forms on this site is collated into an email and sent to us over the Simple Mail Transfer Protocol. Our servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent.
3.3 Registration
Details submitted to us via the booking form for appointments are kept as a booking reference, if you should wish us to delete your information from our system after an event has passed, please feel free to contact us. Transaction details are kept for 5 years in accordance with HMRC guidelines.
3.4 Newsletter
If you are under 16 years old, you must obtain parental consent before subscribing to our newsletter.
Every newsletter we send out contains a link to unsubscribe and stop receiving emails from us.
4. How we store your information
All data held by Flaydemouse Media Ltd is secure. Firewalls block all public access to our systems with the exception of secure browser (https), email and mobile network connections necessary to provide our services.
Key employees have access to our systems with multi-layer security in order to provide essential maintenance and development activity.
5. About this website’s server
This website is hosted on a dedicated server supplied by 1&1 Ltd within a secure data centre located in Munich, Germany.
All traffic (transferal of files) between this website and your browser is encrypted and delivered over HTTPS.
6. Third Party Data Processors
These third parties have been carefully chosen and all of them comply with the GDPR legislation set out in section 2.0. All third parties are EU-U.S Privacy Shield compliant.
Google (Privacy policy)
7. Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8. Data Controller
The data controller of this website is:
Flaydemouse Media Limited. Company No. 07600011.
Whose registered and operating office is:
Flaydemouse,
8 Buckland Road,
Yeovil,
Somerset,
BA21 5EA
9. Changes to privacy policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
10. Cookie policy
Cookies are small text files that websites save to your device & often include a randomly generated ID. Some cookies are automatically deleted after you finish using the website.
We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the site or the average number of pages a user views.
Learn more about Google Analytics and it’s use of cookies
11. Opt-out
When you first visit our site you’ll be given the opportunity to opt out of cookies.
Please clear your cache for this website and select this option if you do not wish to use cookies on this website.
12. Disabling cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advise on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
For further help on removing / blocking cookies, please see the following links:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge